Welcome to Heartwood Medical Practice Online
Dr Bryant is currently recovering from her total knee replacement, however she will be on long term sick leave until the end of March.
Hopefully she will soon be up and about and feel in much better health.
We do have a number of excellent locum GP's helping out whilst Dr Bryant is absent. As you are aware we are extremely busy and only have a certain number of available appointments daily.
The reception team do their utmost to accomodate everyone, however this is not always possible. We are currently looking into ways of improving our appointment system. Please ensure you always attend pre-booked appointments, if this is not possible telephone the surgery well in advance to rearrange.
Occasionally the GP you are waiting to see may be running late. If you have been waiting more than 20 minutes, please ask at reception. Some consultations are complex and take longer than the allocated 10 minutes. If you think your problem will take longer, please ask to book a double appointment. As you can appreciate our GP's give every patient their full consideration, please be patient with them.
Blood tests.
Please see the table below of pathology tests required for Chronic Disease Management. Some patients have been having blood taken 6 monthly when it is only necessary annually.
HeartWood Practice aims to provide a full phlebotomy service for its patients. As patients may attend both Derby and Burton Hospitals, we have pathology links and a daily courier service to both sites. Default is Derby.
CONDITION | TESTS |
Diabetes annual review or new diagnosis | HbA1c U&Es Fasting lipids Fasting glucose Urine – dipstick test for protein, if negative, send for albumin creatinine ratio |
Diabetes interim review - six monthly (sometimes three months) | HbA1c |
Hypertension – new diagnosis | FBC U&Es LFTs Fasting glucose Fasting lipids Urine - dipstick test for protein |
Hypertension – annual review | U&Es Fasting lipids Fasting glucose (if obese or has ischaemic heart disease or a stroke) |
Ischaemic heart disease – annual review | U&Es Fasting lipids Fasting glucose |
CKD – annual review | U&Es Urine – dipstick test for protein, if negative, send for albumin creatinine ratio |
Hypothyroid – annual review | TFTs |
ACE inhibitor or diuretic – 2-3 weeks after starting or increasing dose | U&Es |
Statin – three months after starting | Fasting lipids, LFTs |
Statin - annual | Fasting lipids LFTs |
Fasting specimens
Fast from 10pm, with only water to drink
Glucose Tolerance Test
Information leaflet for patient when books. First specimen fasted. 75g glucose load with water. Patient is to remain in waiting area until the two hour test. They should not exercise or smoke.
Results
Patients are encouraged to contact the surgery for results of their tests. Results are annotated with information for the patient. Where clinically appropriate, patients are notified of their test results.
We would like to take this opportunity to thank you for your patience and continued support.
We are still holding swine flu clinics at the surgery, if you have received a letter from us and would like to have the vaccination, please telephone reception to arrange an appointment.
Out of hours service.
As part of an ongoing effort to improve access to out of hours service, please find the attached link to the website, which will enable you to find out how to access out of hours care:
www.derbyshirehealthunited.com
To view our November newsletter please click icon 15 on the right.
Patient Participation Group
Following the merger we haven't contacted the members of the group, however I will be writing to everone shortly to invite them to a meeting.
We will be discussing the merger, the effects it has had on patients, also how we can improve services within the surgery.
If anyone would like to join the group and attend meetings, please contact Shani Fairbrother ( Practice Manager).
Find out more about the Practice Merger >>>>>>>>>>
Online prescriptions & appointments
We are now using SystmOne as our clinical system. Prescriptions and appointments are available using the links below. If you have any problem using the new system please contact the surgery.
Click Here to order your repeat prescription online
Click Here to book/cancel your appointment online