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Home Visits

If a home visit is required, please make your request between 8.30am and 10.30am. Details will be then given to the duty doctor, who will then contact you by telephone.

Please do not request a home visit unless you or the patient are too ill to come to the practice. Remember, a doctor can see five patients at the surgery in the time it takes to attend one home visit. Please use the service responsibly.

In the event of a life threatening emergency, such as severe chest pain, extreme shortness of breath or collapse dial 999 to call an ambulance immediately.



If you are a new patient we would like to welcome you to the practice. If you are already registered with us we hope that this website will help you to make the best use of our facilities.

We aim to provide high quality medical care, encourage good health and prevent disease and help you to make decisions about your own health.

Please let us know as soon as possible of any changes to your name, address and telephone number.

Registering to book on line appointments.

Are you aware that you can book appointments on line and order repeat medications?

All you need to do is ask at reception and a member of staff will register you for this service and will issue you a password, which is your own personal link to booking appointments and ordering medications via this website. You only need to complete and sign a registration form.

Friends and Family Test.

Please take the opportunity of telling us how you feel about the service you receive by filling out our Friends and Family survey on the link below:

Influenza Vaccinations

If you are over 65 or suffer from one of the following conditions you will be entitiled to an influenza vaccination:

Diabetes, Chronic Heart Disease, Chronic Liver Disease, Chronic Kidney Disease, Stroke or TIA, Reduced Immunity, Chronic Lung Disease, Carer (on carers allowance) or Pregnant.

Please ring 01283 818100 to arrange an appointment.


We provide a confidential service to all of our patients. HeartWood Medical Practice is registered under the Data Protection Act 1998. Your information will only be discussed by third parties with your written consent


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(Site updated 25/05/2016)
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