News:


Appointments
HeartWood Medical Practice operates advanced access which gives patients the chance to speak to or see a clinician on the same day. By phoning on the day you will be offered a choice of an appointment with a doctor, nurse, or a telephone consultation.  Appointments are available to pre-book in advance aswell.
Out of Hours
If help is needed out of hours, please ring 01283 818100 and you will automatically be put through to Derbyshire Health United.
Cancelling your Appointment
If you are unable to attend an appointment with one of the doctors or nurses, please telephone or use the link at the bottom of this page to cancel your appointment.
By giving us as much notice as you can you are helping us to make sure that someone else is given your slot.

Home Visits
If a home visit is required, please make your request between 8.30am and 11.00am. Details will be then given to the duty doctor, who will then contact you by telephone.

Please do not request a home visit unless you or the patient are too ill to come to the practice. Remember, a doctor can see five patients at the surgery in the time it takes to attend one home visit. Please use the service responsibly.

In the event of a life threatening emergency, such as severe chest pain, extreme shortness of breath or collapse dial 999 to call an ambulance immediately.

NHS Direct may be contacted as a source of medical advice from healthcare professionals tel: 08454647.

 

Registration
Pre-registration
Non-English Speakers

Non-English Speakers

These fact sheets have been written to explain the role of UK health services, the National Health Service (NHS), to newly-arrived individuals seeking asylum. It covers issues such as the role of GPs, their function as gatekeepers to the health services, how to register and how to access emergency services.

Special care has been taken to ensure that information is given in clear language, and the content and style has been tested with user groups.

Open the leaflets in one of the following languages